Returns & Refund Policy

Q: Can I wear Hematiq all day?

Absolutely. Hematiq is designed for 24/7 wear — durable yet comfortable. If you have medical conditions, are pregnant, or wear a pacemaker/other medical device, please consult your doctor before use.

Q: Is Hematiq safe to use?

Yes — Hematiq is safe for everyday wear. If you have any medical concerns or use implanted medical devices (e.g., pacemakers), please consult your physician before use.

Q: Will it fit my wrist?

Yes. The Hematiq bracelet uses a strong, flexible core that adapts to most men’s wrists while maintaining a secure, masculine fit.

Q: Is it waterproof?

Yes. Hematiq is fully waterproof — wear it in the shower, at the beach, during workouts, or while swimming. It’s built for an active lifestyle.

Q: Can I wear it while sleeping?

Yes. Many men choose to wear Hematiq overnight as part of their daily ritual. It’s comfortable, durable, and continues working while you rest.

Hematiq – Last updated: October 4, 2024

At Hematiq, quality and natural well-being are at the heart of everything we do. If you’re not completely satisfied with your purchase, we’re here to help.

Returns
You have 30 days from the delivery date to return your order. Refunds are issued only after the returned product has been received and inspected.

Return Conditions
To be eligible for a return, the item must be unused, in perfect condition, and in its original packaging. The following items cannot be returned:

Custom or made-to-order products
Sale or promotional items
Perishable or hygiene products (such as supplements or body care items)

Any exceptions will be clearly stated at the time of purchase.

How to Start a Return
Email us at contact@myhematiq.shop to begin the return process. We’ll provide you with all necessary instructions for shipping your item back.

Return shipping costs are the responsibility of the customer, except in cases of defective products or shipping errors — in those cases, we’ll cover the costs.

Refunds
Once the returned item has been received and inspected, you’ll receive an email confirmation about the status of your refund.

If approved, your refund will be processed within 14 business days using the same payment method as the original purchase. Processing times may vary depending on your bank or payment provider.

Exchanges
Exchanges are only possible for damaged or defective items. If you wish to replace a defective product with the same item, please contact us at contact@myhematiq.shop.

Return Address
Please contact us before sending a return to receive the correct shipping address: contact@myhematiq.shop.

Non-Returnable Items
The following items cannot be returned or refunded:

Gift cards
Downloadable software
Certain hygiene or personal care items

Return Responsibility
For valuable items, we recommend using a tracked and insured shipping method. Hematiq is not responsible for returns lost or damaged during transit.

Compliance with Consumer Regulations
Hematiq fully complies with consumer protection laws regarding returns and refunds. For more information, please refer to official government consumer websites or contact us directly.

Questions?
You can reach us anytime at contact@myhematiq.shop for any questions about returns or refunds.

FAQ

How fast will I feel results with Hematiq?

Most men notice the first changes within a few days to a few weeks of daily wear — clearer focus, steadier energy, and a quiet sense of inner strength returning.

Can I wear Hematiq all day?

Absolutely. Hematiq is designed for 24/7 wear — durable yet comfortable. If you have medical conditions, are pregnant, or wear a pacemaker/other medical device, please consult your doctor before use.

How does Hematite support masculine energy and vitality?

Known for centuries as the “Warrior’s Stone,” Hematite carries a natural magnetic field associated with grounding and balance. Many men report steadier energy and improved clarity when worn daily. Its iron-rich composition has historically been linked to vitality. No pills, no stimulants — just a simple daily ritual.

What if I don’t feel any change?

Every man responds differently. If after 30 days you don’t feel a difference, email us at contact@myhematiq.com — we’ll issue a full refund. No questions, no hassle. Your satisfaction is guaranteed.

Is Hematiq safe to use?

Yes — Hematiq is safe for everyday wear. If you have any medical concerns or use implanted medical devices (e.g., pacemakers), please consult your physician before use.

Will it fit my wrist?

Yes. The Hematiq bracelet uses a strong, flexible core that adapts to most men’s wrists while maintaining a secure, masculine fit.

Is it waterproof?

Yes. Hematiq is fully waterproof — wear it in the shower, at the beach, during workouts, or while swimming. It’s built for an active lifestyle.

Can I wear it while sleeping?

Yes. Many men choose to wear Hematiq overnight as part of their daily ritual. It’s comfortable, durable, and continues working while you rest.